I need to send the card, but don’t see the option. Where is it?

Often, we find folks created the card with a different email, which is why they don’t see the option to send it. Are you sure you’re logged into the account that created the card? When you login into the account that created the card, you’ll see a field to input the phone number or email of the recipient.

Is there a limit to the number of contributors per card?

There's no limit to the number of contributors on a card. Go crazy and invite as many individuals as you'd like!

Is illume free to use?

We want to democratize the sharing of positive sentiments. Thus, each account holder is able to send 2 free cards and access illume's celebration platform. If you'd like to send more cards and gifts, please see our pricing page here.

Does illume sell my data to anybody?

Yuck, absolutely not.

I’m struggling to set the deadline, how do I do that?

First click "save" on the left side of the page, under your recipient's email address/phone number. After that, change the date for the card, and then click save for the deadline/automatic delivery for the card to be sent.

Be sure you select a time for the card to be sent, if you're choosing automatic delivery. Note: folks can contribute to the card after the deadline.

Can I resend a card?

You are able to resend the card, if the recipient has not yet read the card. All you have to do is access the card in the "sent" section of the "my cards" page. When you select "view details" of the particular card, you should see a field to input the email or SMS of the recipient to resend the card.

Can the recipient always access the card they receive?

Yep, the recipient will always have access to the card that they receive.

Do contributors need to create an account to add a note?

No, contributors do not need to create an account on illume to add to a card.

Do recipients need to create an account to view the card?

No, recipients do not need to create an account on illume to view the card.

Can I view the list of contributors to my card before sending it, to make sure everyone added notes?